Delivery Policy

AT SLENDERPANE WE ARE CONSTANTLY WORKING TO GIVE THE BEST SERVICE AS WELL AS THE BEST UNITS.

TO GIVE MORE FLEXIBILITY AND COST EFFECTIVENESS WE ARE NOW CHANGING THE WAY WE PRESENT DELIVERY COSTS. THERE IS NO INCREASE IN COSTS.

MANY CUSTOMERS HAVE MULTIPLE ORDERS AND REQUIRE THEIR DELIVERIES TO BE BATCHED THEREBY ONLY INCURRING ONE DELIVERY COST FOR SEVERAL ORDERS.

TO ACCOMMODATE THIS, WE WILL NO LONGER INCLUDE DELIVERY COSTS ON EACH INDIVIDUAL QUOTATION. DELIVERY WILL BE CHARGED SEPARATELY, INVOICED FOR EACH DELIVERY.

PLEASE ENSURE THAT YOU TAKE INTO ACCOUNT ANY DELIVERY COSTS AS THIS WILL NOT BE SHOWN ON YOUR QUOTE.

THERE ARE SEVERAL DELIVERY OPTIONS –

UK MAINLAND

COURIER – SMALL ORDERS UP TO 25KG BY COURIER IN BESPOKE BOX – £40.00

COURIER – LARGE ORDERS ON SINGLE PALLET IN BESPOKE BOX – £85.00

COURIER – LARGE ORDERS ON DOUBLE PALLET IN BESPOKE BOX – £125.00

COLLECTION WITH BESPOKE PACKED BOX – £40.00

COLLECTION WITHOUT BOX – FREE
(PLEASE ENSURE THAT YOU HAVE A SUITABLE VEHICLE WITH STRAPS AND
PACKING FOR TRANSPORTING GLASS)

VAN DELIVERY COVERING THE FOLLOWING POST CODES AREA – £40.00
(NN, MK, SG, LU, AL, HP, SL, OX, SN, RG, GU, PO, SO, BH, SP, RH & GREATER LONDON)
N.B. WHEN PLACING AN ORDER, YOU WILL BE GIVEN AN EXPECTED DISPATCH DATE.

FOR ALL DELIVERIES OVER 100 UNITS DELIVERY IS FREE.

COLLECTION CAN BE MADE ON THE DISPATCH DATE.

COURIER DELIVERIES WILL BE DISPATCHED ON THE DISPATCH DATE AND DELIVERED THE FOLLOWING WORKING DAY.

VAN DELIVERIES WILL BE SCHEDULED FOR YOUR AREA AND WILL BE DELIVERED WITHIN 2/3 DAYS OF THE DISPATCH DATE.

COURIER DELIVERIES CAN NOT BE TIMED BUT A.M. DELIVERIES ARE AVAILABLE FOR AN ADDITIONAL COST OF £15.00

(ALL FIGURES + VAT)

DELIVERY DATES

THE FOLLOWING DELIVERY DATES WILL GENERALLY APPLY FOR DESPATCH.

ANNEALED UNITS – 6 WORKING DAYS
TOUGHENED UNITS – 9 WORKING DAYS
SHAPED UNITS – AN ADDITIONAL 2 WORKING DAYS (FROM RECEIPT OF TEMPLATES)
UNITS OVER 1.50 SQ.M. – AN ADDITIONAL 2 WORKING DAYS
LEADED UNITS – AN ADDITIONAL 5 WORKING DAYS
SPECIAL GLASSES/MAKE UP – TBA

ORDERS RECEIVED AFTER 1.00PM WILL BE PROCESSED THE FOLLOWING DAY